A Key Conduit For Economic Renewal
Bankers have always demonstrated their commitment to making a real difference in their local communities. They are one of the strongest partners for economic growth and stability. During the COVID-19 pandemic, bankers across America are relentlessly working and partnering with members of their communities to extend financial lifelines to families and small businesses, as well as supporting and expanding charitable initiatives. They are standing by their communities to help their local economies remain vibrant and growing.
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Did You Know?
Americans are happy with their bank:
- 9 in 10 account holders are "very satisfied" or "satisfied" with their primary bank
- 96% rate their bank's customer service as "excellent," "very good" or "good"Source: Morning Consult, on behalf of the American Bankers Association, conducted an online survey of 2,200 U.S. adults from March 4-8, 2021
Majority of customers believe their bank supported them during pandemic:
- 3 in 4 are "very satisfied" or "satisfied" with their bank's response to the pandemic
- 84% think banks are important to the nation’s economic recoverySource: Morning Consult, on behalf of the American Bankers Association, conducted an online survey of 2,200 U.S. adults from March 4-8, 2021